Introduction to Privacy Policy

This Privacy Policy outlines how we handle personal data collected through our services.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

Data Collection Practices

We collect personal data such as names, contact information, and usage data to enhance user experience and ensure functionality of our AI pet-care devices.

The categories of data collected depend on how users interact with our services.
02

Sources of Data

Information may be collected when users register, use our services, or provide feedback, ensuring we have accurate and relevant data.

Data is received directly from users or generated through service interactions.
03

Types of Cookies Used

We use essential cookies for functionality, performance cookies for analytics, and advertising cookies for targeted marketing.

Cookies vary by purpose and may be session-based or persistent.
04

Cookie Management

Cookies are utilized to improve user experience, analyze site usage, and provide personalized content.

Users may adjust cookie preferences through browser settings at any time.

Contact Information

Phone
+1 236-463-0329
Address
4750 Saint Catherines Street, Vancouver BC V5V 4M7
General inquiries

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.

Data Sharing with Partners

We may share personal data with trusted service providers who assist us in operating our services, subject to strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.

Legal Disclosures

We may share personal data with law enforcement or regulatory bodies when legally obligated to do so.

Disclosure to authorities occurs only when required by applicable law.
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion, subject to applicable laws.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising User Rights

Users may submit requests to exercise their rights, and we will process these requests in accordance with applicable laws.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant changes to this policy via email or through our website.

Material changes to this policy will be communicated through appropriate channels.